Business Automation
— one of our two core directions
Business automation that stops the routine, not your customers.
We hand the repetitive parts of your week (replies, follow-ups, notifications, reports) to automations that just run, so your team stays focused on customers, not busywork.
In plain terms
What business process automation actually does.
Your team answers emails, sends follow-ups, updates records, copies data from one place to another. The same tasks every day. And you still lose customers, because someone didn’t reply in time or forgot to follow up at the right moment.
We take on the work of automating the business processes still done by hand: from inquiry replies and follow-ups to notifications and reports. We build workflow automation scenarios that run in the background, without locking you into a single platform. Your team stays free for what matters: the customers.
What we do
What we automate — concrete examples.
No theory and no «AI-powered» buzzwords. Here is what we automate in practice — six categories of business processes that cover most of the daily routine of a small or medium business:
Where we specialise
Solutions by process type.
Every business has its own repeating processes. Below are the most common categories we handle, each with its own dedicated page and detailed approach:
If you’re not sure which category fits your case, start from your industry: find the solution for your industry. We often pair automation with building or redesigning your website, so the whole customer journey (site, form, reply, follow-up) is one connected flow rather than pieces that don’t talk to each other.
Hello 👋 I’m Dim — co-founder at IntegroFlow.
Want a quick call to see what could be automated in your business?
Who it fits
Who business automation is for.
Automation isn’t only for large companies. It’s especially critical for small and medium businesses: the smaller the team, the faster the routine eats time that could go to customers. Five of our most common cases, none singled out as the «main» one:
The process
How we work — automation in three steps.
You don’t need to understand technology or set anything up yourself. The work is ours, from analysis to support. You approve the scenarios and watch the results.
We analyse
We look at how your business runs today: which processes are manual, where time is lost, where customers slip away, which channels you use. From that comes a clear map: what can be automated, what you’ll gain, and the order to build it in.
We design
We create the workflow automation scenarios: what happens when a new inquiry arrives, who gets notified, what the customer receives, when a follow-up starts and with what message. We present them clearly, you approve or request changes.
We build
We set up, test in a controlled environment, and launch. From that point everything runs on its own in the background. You see results and reports, and you have support whenever a change or addition is needed.
Before vs after
Less routine, more customers, nothing dropped.
Today, by hand
With automation
Packages and pricing
What it costs — two ways to work with us.
Automation usually pays back from the first month — through the hours your team saves and the customers you stop losing. There are two ways to work with us:
As part of a website package
If we’re building your site, automation is included in the Growth and Premium packages and designed alongside the site from the start — so the whole customer journey is one flow.
As a standalone project
Already have a website? We take on the automation only: one-time setup plus monthly support, working with your existing site, emails and the tools you use today.
Why it stays affordable
We apply to ourselves the exact automation we recommend to you. Less manual work on our side lowers our production cost — and that saving is passed on to you, with quality held steady.
Questions
Frequently asked questions about automation.
The questions we get asked most often, with short answers. If something’s missing, ask us directly.
Not for you. We handle everything; you configure nothing. You only see the results: faster replies, less routine, no lost inquiries.
Not necessarily. Automation can work with your existing site, your existing emails and the tools you use today.
We monitor the scenarios continuously. If something changes or stops working, we spot it and fix it, usually before you even notice.
It’s worth it most for you. The smaller the team, the more time the routine eats. Automation does the work of one or two part-time team members, with no salaries and no shift schedules.
We work as automation consultants, not tool resellers. We’re vendor-agnostic: we don’t commit to a single platform, we pick what fits your specific processes and avoid solutions that lock you in. If a change is needed tomorrow, the move is workable without starting from zero.
It depends on your needs. Request a free assessment and we send you a detailed quote within 48 hours, with no commitment.
Yes. Many clients start with building or redesigning their website and add automation later. It works the other way around too.
Let’s start
Ready to stop the manual routine?
Request a free assessment, with no commitment. We’ll review your processes and send back a detailed proposal within 48 hours, with concrete scenarios, expected outcomes and cost. If you’d like to see results first, take a look at our case studies.
No obligation · proposal in 48 hours